Frequently Asked Questions
Everything you'd want to know before booking a Pandit Ji with us.
Before You Book
Is a Pandit Ji available on my date?
Use the availability finder on our homepage, or on any pooja page — just enter your pincode and date and we'll tell you right away whether a Pandit Ji is available in your area for that day. If nothing shows as available, our team can often still help — reach out for a free consultation and we'll do our best.
Is my location covered?
For in-person poojas, we currently serve selected locations in New Delhi, Noida, Greater Noida, Greater Noida West (Noida Extension), and Ghaziabad. We're starting here, with the hope of reaching more areas soon. Enter your pincode at booking to confirm coverage for your exact area — if your area isn't covered yet, you can still book an online pooja or get in touch with us.
Which pooja should I choose?
Not sure which ritual fits your occasion, family tradition, or budget? Request a free consultation — our team (and a Pandit Ji) will call you back, usually within a few hours, and help you pick the right pooja.
Pricing & Payment
What exactly will I pay?
Every price you see is shown before GST, with GST (18%) added and clearly itemized at checkout — no hidden charges. The price includes the Pandit Ji's service charge, dakshina, our service assurance, and booking confirmation and follow-ups. Samagri is included only if you choose the "With Samagri" package — there's no compulsory additional dakshina beyond what's shown.
How does payment work?
After you submit a booking, our team calls you to confirm the details and share a payment link on your registered email. A Pandit Ji is assigned only once payment is received. If payment isn't completed within 2 hours of the link being sent, the booking is automatically cancelled — so please keep an eye on your inbox after your confirmation call.
Preparing for Your Ceremony
What do I need to arrange?
If you choose "With Samagri," everything is included. If you choose "Without Samagri," you'll need to arrange the samagri kit yourself — plus, for either package, a few things are always arranged by you: daan given during the pooja (any amount, at your discretion), and milk items, fruits, sweets, flowers, and holy leaves. Exact details are shared once your Pandit Ji is assigned.
Who will come to my house?
A Pandit Ji matched to your family's sampradaya and paddhati wherever possible. For larger ceremonies like a full Vivaha, someone from our team may also be present to help things run smoothly. You'll know who's coming once your Pandit Ji is confirmed after payment.
What if I don't know my gotra?
That's alright — leave it blank when booking and we'll use Kashyapa as the default for the sankalpa.
If Plans Change
What happens if I need to cancel or reschedule?
Cancelling 48+ hours before your ceremony gets a full refund. Between 24–48 hours, it's a 50% refund. Within 24 hours, or for a no-show, there's no refund, since the Pandit Ji and any samagri are already dispatched by then. Rescheduling is free of charge if requested 48+ hours ahead, subject to Pandit Ji availability — see our full Cancellation & Refund Policy for complete details.
What if my Pandit Ji becomes unavailable?
We do our best to arrange a suitable alternate Pandit Ji for you. If we're genuinely unable to, you'll receive a full refund and we'll help you reschedule for a time that works.
Booking & Your Data
Do I need to create an account to book?
No — you can book as a guest. We'll just verify your email with a quick one-time code, no password needed. After your booking is confirmed, you can optionally create a free account with one click to track your bookings going forward.
Is my personal data safe?
Yes. We collect only what's needed to arrange your ceremony, and you'll always see a clear consent step before booking, in line with the Digital Personal Data Protection Act, 2023. Read our full Privacy Policy for details on what we collect and why.
Still have a question?
Talk to Us — Free Consultation